Frequently Asked Questions
Change is messy. We get it. People resist. Systems break. Projects slip. That's why we put together this FAQ — because you probably have questions about how we actually work, what it costs, and whether we can genuinely help your organization get through transformation without losing your mind.
We help organizations manage change. That means strategy, communication plans, training programs, and on-the-ground support when your people are struggling with new systems or processes. We're not consultants who disappear after handing you a report. We stick around. We work with your teams. We fix what breaks. And we measure whether the change actually stuck.
Depends entirely on your scope. A small departmental shift? Three to four months. A full organizational transformation? We're talking 18 to 24 months minimum. The timeline includes planning, execution, and stabilization. We won't rush it just to hit an arbitrary deadline. Rushed changes fail. That's not our style.
We work on project fees, not hourly rates. That way we're motivated to finish efficiently without padding hours. Most projects range from R85,000 to R450,000 depending on complexity, team size, and duration. We'll give you a fixed quote after understanding your situation. No surprises. No hidden costs. Just transparency.
No consultant who promises 100% success is being honest. But we do guarantee we'll show up fully, adapt when needed, and give you everything we've got. Success also depends on your leadership commitment and team buy-in. We measure progress monthly so we know early if something isn't working and can course-correct.
We're based in Durban but we work nationally. We've handled projects in Cape Town, Johannesburg, and everywhere in between. For larger initiatives, we embed on-site. For smaller projects, we combine virtual sessions with periodic site visits. Geography isn't really a barrier anymore.
Call us at +27 31 437 2580 or email [email protected]. We're at 179 Nelson Mandela Boulevard in Durban if you want to meet face-to-face. Either way, we'll schedule a free 30-minute call to understand what you're dealing with and whether we're the right fit for you.
This happens. A lot. We can jump in mid-project to diagnose what's wrong and stabilize things. Usually means reassessing communication, identifying resistance hotspots, and resetting expectations with leadership. It's not ideal but it's salvageable. We've done this 19 times in the last five years.
Custom or bust. Every organization has different culture, different pain points, different readiness levels. We start by listening hard. Then we design something that actually fits your reality. Templates are useful starting points but they're not solutions. Your change needs to feel like it belongs to your company, not ours.